Terms of sale

Who you buy from

Gumdrop Audio is run by [your full legal name], [address], Portugal, tax number [NIF]. You can reach us at hello@gumdropaudio.com.

Our store is run by Moonbase (Moonbase AS), which is the merchant of record for every order. Moonbase takes the payment, charges the right tax for your country and sends your receipt. Its own terms apply to the payment.

What you get

A licence to use the plugin you bought, on the terms in the licence, plus the download for Mac and Windows. You don't get a physical product.

Right after you pay, you get a receipt by email and the downloads appear in your account on this site. To activate, open the plugin and sign in to that account. If the email doesn't arrive within an hour, check your spam folder and then write to us.

Prices and tax

You pay in euros or US dollars, depending on where you are: €19 with VAT included, or $19 plus any sales tax for your country. Moonbase works it out at checkout and shows the total before you pay. The price doesn't change with sales or countdowns: $19 is $19.

Updates

Updates within the same major version (for example 1.0 to 1.9) are free. A new major version, if there is one, may be a paid upgrade, and the version you bought keeps working.

Your right to cancel

If you live in the EU or the UK, you normally have 14 days to cancel a purchase. For digital content, that right ends once the download starts, if you agreed to that at checkout. We go further than the law asks: see the refunds page.

Before you buy

Check that your computer and your music software are on the list on the product page. You can try the sound of Boing in your browser first, on the Boing page.

If something goes wrong

Write to us. If a plugin doesn't work as described, we fix it or refund you. Nothing in these terms takes away the rights you have as a consumer under the law of the country you live in.

Law

These terms are under Portuguese law. If you are a consumer, you also keep the protection of the law of the country where you live, and you can take a dispute to the courts there.